The staff is beyond awesome...Shawn was especially helpful during my difficult transition to out of state....
Tracy is great, she is super friendly and always willing to listen and help where she can..
The experience has been pleasant from the start. Friendly and helpful staff, clean and well kept units and surroundings and very reasonable cost.
I highly recommend it
Very clean. Very informative. Manager very patient...very reasonably priced.
I had the greatest experience come one come all
Very friendly and great customer service i would definitely recommend .
The staff is incredible. The property is always clean. The air-conditioned units are kept at a perfect temperature. I highly recommend this storage facility.
Have been using them for 6 years now, never had a problem. Clean and climate control spaces at fair prices.
Staff is very friendly and professional
Awesome customer service from Mr. Shawn. I walked in to get some information about storage units. He answered all of my questions with no problem and showed us the storage units. They offer Great affordable deals. The area is nice, spacious, secure, clean and well lit. I have booked my storage for end of this month. Thank you so much!
Professional and courteous staff, clean facility, reasonable prices.
Great customer service! Nice, clean storage facilities.
This is the second time that we have had the need to rent some storage space and the reason that we came back is due to Mark who is the manager and Shawn. Both of them are very friendly and ready to help you with whatever you might need. The other reason that we came back is that the facility is kept very clean and in good repair. We can definitely recommend this facility to anyone needing some storage space.
Ample space at an affordable price.also offers 24 hr access which was a major deciding factor for me .
I have been here for 1 year moving out next month. The manager has treated me great and the property is clean and well maintained. I highly reccomend...
great storage, clean, dry and friendly customer service. The prices were a lot more reasonable than EZ Storage, and had more convenient.1st floor units. I highly recommend
Quaint storage facility that honored my online reservation. The staff was nice and walked me through the lease as well as let me see the unit before committing. The process was smooth and efficient. I look forward to doing business with them.
This place is a GOD sent! They work with me so I didnt loose my stuff. They went well above regular customer service. The manager Mark made it all happen. He was great. Thanks guys!
Great storage space, good price. General manager Mark is so helpful.
I went in earlier this week with a few questions and concerns. The lady who helped me there (I believe her name was Alexis) was super helpful and sweet . I will be returning very soon
Shawn was fast and cool. Good place, locking gate. Solid and secure.
Love this place
I always prefer this storage service even if its 30 minutes away from me. They are really kind and offer great deals at times. The manager is awesome to work with and is very diligent.
Great experience on both of my visits. Good, clean, tight operations all around. Only one gripe: lousy lighting in the corridors. Need to swap out awful/dim fluorescent tube lights with LED substitutes. There's really no excuse to run old tubes in a cold environment!
Just came in to rent a storage unit. Shawn, the assistant manager was very friendly and helpful with the process. Facility is very nice &amp; clean. Process was quick and easy! Highly recommend using this place for any kind of storage needs!
Great, clean self place
Shawn is very personable and helpful. He showed us the options we were looking for and made suggestions that he thought would help us fit our needs.
Very clean facility! Always awesome, courteous staff. We have had our storage unit here for 1.5 years and are very happy with our experience. Excellent!
Friendly and responsive staff. Clean facility. Quick and easy process.
I went in Monday afternoon (1/20/20) to look at the various units. The Assistant Manager (Shawn) was very knowledgeable and personable. Explained all in one and outs of the facility. Asked me what I was looking to store and for how long. Made some suggestions on size and then went on to show me empty units in the various sizes available. This helped me see the dementions and just how much I could store first hand. Going to sign the lease today.
Nice friendly staff, very clean facilities
Mark was very helpful. He show me several unit to accommodate my storage needs second time i have use them. Highly recommend!!!!
Everyone is so nice here!!!!! They all make you feel welcomed
Shawn is so very kind. He greeted me with a smile. Great customer service!!!
Robin Williams Edwards
Very clean facility, easy to work with, professional attitude of staff.
The set up process was very easy! Mark took great care of us and the unit is nice.
Extremely easy set up process. Mark was very helpful. The unit is in great condition.
Excellent service...well run and very clean
Great staff, very friendly. Very clean and secure facility, glad i picked them for my storage
I've been a tenant of Route 1 Self Storage in Laurel, MD for almost 10 years. The facility is well maintained and clean to include the restroom available to tenants. There is also a dumpster available for tenant usage. The climate controlled unit is always warm in the winter and cool in the summers. The roof has never leaked. Recently, the entire asphalt lot was recently sealed. The staff is courteous and helpful. I have recommended many to this facility for their storage needs.
A great storage venue! I have had the opportunity to utilize their services twice in past 12 years while transitioning homes. Great location, friendly people and great services.
I've been with Route 1 Storage laurel for almost 6 years now n they are the Best, especially mr Mark, he will always offer me a bottle of water, he's soooo kind n friendly, Thank U mr Mark for all U do to make ur office soooo welcoming, I Appreciate U ???
Mark is the Best!!!
Sarah Marie Coyne
Great bunch of guys and very helpful
Absolutely amazing service. Customer service is generally quick and responsive.
Alexis was great and nice. The manager was nice as well. They both really helped us out.
Really nice representation there!!
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I&rsquo;ve used this business once before and it was great that I came back once I needed to store things again!
Love all staffs, ???????
Very friendly service and clean facility. Shout out to Alexis.. she displayed great customer service.
Amazing service in the front office
P Joe Fisch
Very friendly and helpful people. Highly recommended.
Plus an extra two stars! Great customer service! Staff is friendly and attentive : )
Conveniently located and very friendly folk. Certainly feel like my stuff is in good hands. Thank you for helping me on such short notice!
Mark was amazingly helpful and informative for me. I appreciate his knowledge and taking me through the process step by step
Mark Is Amazing He Help Me Extremely During My Move In, Please Come To Self Storage They Are Very Affordable And Nice Here! Thank you Mark for Everything .
Mark was great. Got a big space for a great price......
Convenient location from hw 32. Pleasant staff. Clean lot. Matched website deal in store. Lots of cameras.
This faculty is very clean and the staff is helpful and informative.
The customer service was exceptional. I was met and greeted with a smile. I thought about what I wanted while in route and upon arrival the representative met every expectation I had in mind. The walk through of the facility was clean and orderly. I picked the right one!
Great customer service! Friendly people and reasonable price.
Great customer service, the unit was clean and the location is perfect and easily accessible yet safe and well protected.
We've been here for 4 years plus... they've been fair and helpful along the way. We moved from one unit to another in the same location. The spaces are clean and kept that way for renters.
If ever in need of a storage facility, look no further! With great emoloyees like Mark and Ryan, Route 1 Self Storage is such an awesome place to keep your belongings safe and secure!
Outstanding experience. Quick service, great customer service and clean facility.
So far so good
Manage did an excellent job
Leve P. Nixon
Very friendly staff! Convenient hours, location and secure!
Excellent customer service always helpful MARK IS THE BEST NEEDS A RAISE
We have been here for about 2 or 3 years. Love it. Mark the manager is awesome he is very helpful and kind.
Mark was very nice, and professional...units are clean and reasonably priced...i feel like my belongings will be safe and secure...Thanks Mark...
I have been here for years, price is great and so are the people.
I have been a customer for many years. I have been satisfied with the service. The location near I-95 and Route 32 has been convenient for me.
This place is great! Great rates and space
Great place for storage! Mark very Professional super courteous and you get free water!!!
Clean and Courtious
Awesome facility, very friendly staff and good prices. Location is also super convenient
The management team made the signing up process very easy and the price was great!
Route 1 Self Storage has provided storage for me for several years. The staff provides courteous and professional service at any time I have called. Once I had a billing problem with my payment being received and &quot;Andy&quot; worked me to ensure the problem was satisfied to completion. Great Folks!
Staff is very friendly and manager lives on the property which gives an added sense of security. Rates are very affordable and location is convenient. Discounts available just ask about them.
Love this place, it&rsquo;s the best storage company I have ever used...and Mr. Mark is wonderful with customer service ????, we&rsquo;ll refer to any and every body I knw
Friendly, accommodating and easy to move in process.
I stop in today to lease another unit and as always the service was the best. Mark, did a wonderful job explaining everything and was very helpful.
Thanks for a great experience,
Excellent customer services. Which is rare in this day economy. GREAT PRICES ALSO. Must better than the facility a mile away.
No complaints here. The staff is great and friendly. The prices are also pretty reasonable. Five stars.
I have had a unit here for years and never had an issue I liked it so much I just upgraded. Also they are much more reasonable and cleaner than other places. I never had an issue with mice or bugs
Great place, convenient location and great staff!!
I highly recommend Route 1 Self Storage.
We stored items for a business and were in and out all the time, and at all hours of the day and night.
I always felt safe and that our items were secure. The few issues we did have in the 8 years we were there, were handled swiftly and thoroughly.
We&rsquo;re now moving into a house and need soome storage for a couple of months.
Route 1 was the first and only place we&rsquo;d choose!!
Great as always
Easy access and clean storage
I have had a excellent relationship with the staff they are very professional
If you ever need a storage place this is it. Clean and everyone is so nice, friendly and helpful. I have been using Route 1 self storage for many years whenever I needed them. I highly recommend them. By the way Mark is Awesome!
Storage area is always clean and the staff is friendly and ready to assist.
Mary is awesome...I would recommend this storage to a friend. Great customer service
Great place for storage. Was able to find a unit to rent for cleaning out the house on short notice, and very efficient environment overall. Super nice and helpful staff too.
Found the staff very helpful. Great value and very secure.
Customer service was great! Mark has been very helpful in making this move a smooth transition.
Have used this storage facility for years always clean and staff is excellent