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Route 1 storage facility - front office

Customer Reviews

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Convenient location from hw 32. Pleasant staff. Clean lot. Matched website deal in store. Lots of cameras.
Doug Grantham
This faculty is very clean and the staff is helpful and informative.
Althena Richardson
The customer service was exceptional. I was met and greeted with a smile. I thought about what I wanted while in route and upon arrival the representative met every expectation I had in mind. The walk through of the facility was clean and orderly. I picked the right one!
Japonicka Jones
Great customer service! Friendly people and reasonable price.
Tiara Kennedy
Great customer service, the unit was clean and the location is perfect and easily accessible yet safe and well protected.
Pat Young
We've been here for 4 years plus... they've been fair and helpful along the way. We moved from one unit to another in the same location. The spaces are clean and kept that way for renters.
Chad Kline
If ever in need of a storage facility, look no further! With great emoloyees like Mark and Ryan, Route 1 Self Storage is such an awesome place to keep your belongings safe and secure!
Outstanding experience. Quick service, great customer service and clean facility.
Lasandra El-Siddeeq_Singleton
So far so good
lashawna beasley
Manage did an excellent job
Leve P. Nixon
Very friendly staff! Convenient hours, location and secure!
Anna Richmond
Excellent customer service always helpful MARK IS THE BEST NEEDS A RAISE
Marshall Wilcox
We have been here for about 2 or 3 years. Love it. Mark the manager is awesome he is very helpful and kind.
Kashia Godfrey
Mark was very nice, and professional...units are clean and reasonably priced...i feel like my belongings will be safe and secure...Thanks Mark...
I have been here for years, price is great and so are the people.
Harold Reedy
I have been a customer for many years. I have been satisfied with the service. The location near I-95 and Route 32 has been convenient for me.
Phillip Elliot
This place is great! Great rates and space
Vivian Scretchen
Great place for storage! Mark very Professional super courteous and you get free water!!!
Reeseman J
Clean and Courtious
Warren Litchfield
Awesome facility, very friendly staff and good prices. Location is also super convenient
Vadim Shapiro
The management team made the signing up process very easy and the price was great!
Route 1 Self Storage has provided storage for me for several years. The staff provides courteous and professional service at any time I have called. Once I had a billing problem with my payment being received and "Andy" worked me to ensure the problem was satisfied to completion. Great Folks!
Michael Douglas
Staff is very friendly and manager lives on the property which gives an added sense of security. Rates are very affordable and location is convenient. Discounts available just ask about them.
James McClarty
Love this place, it’s the best storage company I have ever used...and Mr. Mark is wonderful with customer service 🙏🏾🙏🏾, we’ll refer to any and every body I knw
Ebony Watson
Friendly, accommodating and easy to move in process.
Desiree Woodworth
I stop in today to lease another unit and as always the service was the best. Mark, did a wonderful job explaining everything and was very helpful. Thanks for a great experience,
ok williams
Excellent customer services. Which is rare in this day economy. GREAT PRICES ALSO. Must better than the facility a mile away.
Theodora Richardson
No complaints here. The staff is great and friendly. The prices are also pretty reasonable. Five stars.
Arthur Decker
I have had a unit here for years and never had an issue I liked it so much I just upgraded. Also they are much more reasonable and cleaner than other places. I never had an issue with mice or bugs
Rhonda D Watson
Great place, convenient location and great staff!!
Joao Pereira
I highly recommend Route 1 Self Storage. We stored items for a business and were in and out all the time, and at all hours of the day and night. I always felt safe and that our items were secure. The few issues we did have in the 8 years we were there, were handled swiftly and thoroughly. We’re now moving into a house and need soome storage for a couple of months. Route 1 was the first and only place we’d choose!!
Melissa Morgan
Great as always
Felix Perez
Easy access and clean storage
Howard Weiss
I have had a excellent relationship with the staff they are very professional
garvey mcbeth
If you ever need a storage place this is it. Clean and everyone is so nice, friendly and helpful. I have been using Route 1 self storage for many years whenever I needed them. I highly recommend them. By the way Mark is Awesome!
Danine Burdette
Storage area is always clean and the staff is friendly and ready to assist.
Mary is awesome...I would recommend this storage to a friend. Great customer service
Anthony Cunningham
Great place for storage. Was able to find a unit to rent for cleaning out the house on short notice, and very efficient environment overall. Super nice and helpful staff too.
Robert Jones
Found the staff very helpful. Great value and very secure.
John Wilkes
Customer service was great! Mark has been very helpful in making this move a smooth transition.
Andrea P
Have used this storage facility for years always clean and staff is excellent
Christopher Butler
Great Company! I have used this storage unit for years. I would definitely recommend this storage unit
Chris Yates
Great staff and safe storage facility.
Lynette Mcmillan
Great place
Brandon Ireland
Very good place to store your junk. Secure and clean and the desk person is helpful.
This storage location is right off of the highway. Very convenient. The staff are very helpful too.
Shakira Johnson
I saw where someone said she had mice in her unit and had gotten into he daughter's swing. I have had my things there since july 2004. I am in there a lot and I have never once seen any rodents in there
Al Mcallister
I stored with them for 3+ years and they are outstanding. Clean, secure, great prices, and have amazingly friendly employees who go above and beyond to help. I'm particular about what kinds of businesses I give my money to and I would gladly rent from them again.
Caty Bee
Great storage location. Had a unit here for many years.
Sebastian Murphy
They are Awesome!!!
Gina Guzman
Mark was great. Got a big space for a great price......
Chris Dean
Mark Is Amazing He Help Me Extremely During My Move In, Please Come To Self Storage They Are Very Affordable And Nice Here! Thank you Mark for Everything .
Akena Smith Metzger
Mark was amazingly helpful and informative for me. I appreciate his knowledge and taking me through the process step by step
Ricardo McCrary
Amazing service in the front office
P Joe Fisch
Very friendly service and clean facility. Shout out to Alexis.. she displayed great customer service.
Love all staffs, 🍎🍎🍎🍎🍎🍎🍎
sammie ch
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Great service and wonderful staff.
Came here to sort through some of my mother’s belongings after her passing, we bought the correct documents and the process was quick and easy.
Jasmine Jones
Awesome costumer service.
Ciera Jones
Great place friendly service I would recommend.
Jerrell Jones
Great experience items were the same as I left them
Angelina Suazo
This place is awesome
Brandon Exum
Great service!
Stephen Conroy
Great service
Great staff! My whole family has used this storage company!
Krystina Villarreal
Great place to store all of your stuff for great prices and friendly staff.
Cameron C
Good place
Rodney Faust
Good location But price not cheap Moved out not easy They need 1 month earlier notice or pay a month cost
first last
Great for storage and conveinant to get to.
Ramona Sachs
Much cheaper monthly charge and Ryan was very friendly and down to earth!!
Peter Ikotun
Alaina is very sweet!
Anna Foertsch
I had a very good experience at Route 1 Self Storage. The office staff very friendly, courteous, and helpful. My unit is very satisfactory.
Kim Pierce
They have always worked with me. Been with them three years.
Edward Ferrell
I'm new here, but easy access, good prices, friendly staff. 2 friends have used this location in the past.
Matthew Hall
Nice staff and clean facility
Ferdinand Conda
Very clean facility. Easy accesability from route 43. Great knowledgeable staff.
Michael Camiolo
Same day move in and excellent customer service.
Zoe Time
Superior service and fair prices wrapped up in a location 1.5 miles from our home.
Charles Holzman
Alaina was awesome in helping us get a grrat storage unit in record time. Would recommend thes guys 5 star
Brown Deryk
Excellent customer service !! Affordable prices !!
Yinesha Taylor
The staff is very friendly. The unit appears clean without infestation. This is the being of my lease but so far I'm pleased.
Ryan Roddey
Fun 4 All
Peggy Cole
I came here totally clueless about what to do, just needed a unit. The staff was very pleasant and helpful . I would highly recommend this place for your storage needs. Not too badly priced either !
Daria Thompson
Awesome service! Convenient location.
Teresa Smith
Professional customer service
Percy Laryea
Everything has been very good so far.
Antonio Norman
Front desk staff very helpful and friendly. Area appears clean and units easily accessible.
Christopher Klinefelter
Excellent Customer Service, Love that they have 6 month and 12 month prepay discount plans.
Karlie Shannon
I have been a very satisfied customer for 7 years at this location. Very good staff. Thank you all.
Michelle Baylor Brolo
Excellent staff and service! Highly recommend!
Meg Bowen
Quick and easy! The staff is friendly and the prices are competitive. I have to 2 units here and I haven't any issues.
Robert Ward
Very nice staff
William Johnson
Great storage place! Very nice and professional. Easy to get in and out of.
Lauren Wilkinson
DJ 2019 GBB!
Friendly staff, clean, and quiet. Costs me about $55 for a indoor climate controlled 5x5 with a 8' ceiling.
Shawn Dailey
This is the best self storage I've ever known and it's temperature controlled so your personal items won't be damaged from the heat or cold. Hours are 6:00 am to10:00 pm and you can get 24 hour access for a minimal fee.
Darlene Mace
Clean Open. Well lit. Decently priced.
Carol Schaum
The name says it all , we all can use a storage unit from time to time.
A_a_ron B
Great manager clean and safe could use more carts
D y
I rented there for 10 years, staff was always great. Clean facility.
Barbara Czajkowski
I moved from a two bedroom apartment down to one room with a roommate to restart my life. During those two years, I needed a place to store all of my things. From start to closing, their contracts were easy to understand and I was able to depart with ease and peace. I was glad that the gate access was available during the later parts of the day. I used the climate controlled storage option which held up for both years. However, when I went to retrieve my things, there were weird white dots on some of my boxes and metal items. I am happy that nothing important was damaged. Despite this, I would still trust them as they fulfilled my original need: somewhere to safely store my things. I am using another storage unit now, but this is only because Route One was too far away from my current place of residence. Route One isn't the cheapest option in the area, but they have good units and people working there. Thanks for keeping my things safe guys. I'm happy for that.
Blue Sapphire
Great location. Andrew was awesome and will continue to be a customer here. Ps clean bathrooms.
Chris Dean
Keana Jackson
Andrew was very helpful, was able to get me all the information I was looking for.
The storage has truly been wonderful for my family. We needed to get our stuff in storage so we could sell our house and everyone at Route 1 Storage has...
Marc F.
Very easy to use, everyone has been helpful when ever we had a question.
Marc Friend
Front desk clerk was very pleasant with us. Hanging storage units due to the first one was dirty. Appreciate that!!
Great staff very helpful
Gary Yoanis
Great staff very helpful
Gary Yoanis
They have the best customer service here!!
Tracy Biris-Kent